Tuesday, October 14, 2014

Week 1 - EOC - Customer Service

An important part of a business is the demographic it appeals to. Unfortunately, at 3 Kings Hookah Lounge I rank this a 3 out of 10 for me because you'll find rowdy, poorly dressed teenagers with obnoxious mouths and bad tempers under the assumption that they're the "Sh**" and should not be messed with. The establishment does nothing about the cacophony and behavior of these "teenagers". In fact, they join in at times as well. On a more personal note, I'm bothered at the fact that the employees of 3 Kings Hookah do NOT wear uniforms to distinct themselves from the general public.
            The atmosphere is mediocre AT BEST. It ranks a 5 out of 10. The couches are uncomfortable and you can't help but think about the cleanliness of the furniture. The HVAC set up yields a poorly maintained temperature setting which varies throughout the area of the establishment. The music was orchestrated by a DJ who thought that late 2000 hip hop and R&B mixes were appropriate. The strobes, lasers, and disco balls depicted radical lighting patterns that reflected a generic scene from Fear and Loathing in Las Vegas. If you are epilectic, do NOT enter because it will induce a seizure.

            The hookah apparatus that I had was FILTHY. I don't know if it was dust or grease, but the white napkin i wiped it with proved to me it was not something I want to smoke from. In terms of the hookah, you should just smoke the hookah you have at your house or your friend's house. It was NOT terrible it was just not worth paying for. I'm not picky about my hookah but I know how it should be done. I can attest that the hookahs they have are of HIGH QUALITY. They also have pretty cool hookah tips (they gave me long one that I kept and use periodically). The fashion of which they set their hookahs up is poor. I question their methods and their cleanliness. 5.5 out of 10 in my book.

No comments:

Post a Comment